by Brenda L. Peterson, The Layoff Lady Adding Value Through CommunicationIt’s amazing how much of the job search process involves waiting to hear back and trying to communicate with the hiring team in a way that adds value. One easy way to strengthen your relationship with the hiring team is by sending a thank you note. While you could send a paper thank you note, I usually opt for a thank you email message given the prevalence of virtual interactions. But Why?During the interview process, your main goal is to position yourself as someone who would be an excellent direct report to the hiring manager and an awesome team member for your future coworkers. One easy way to be more likable is to be grateful and appreciative of people and their time. Sending a thank you email is a great way to do just that. Thank You Message BasicsSending a thank you message is another chance for your interviewers to see your name and have a positive experience with you. Who doesn’t like to be thanked for doing a thing? Here are key details to include in your post-interview thank you message:
Here’s the core content to include in a thank you message: Hi, Peter. Thanks so much for meeting with me earlier this week to discuss the Super Cool Support Manager position with Best Company Ever. It was great getting a chance to talk with you, Paul, and Mary about the support team and this opportunity. I am definitely interested in learning even more about the role. If you have additional questions, feel free to contact me via email at myemail@gmail.com or via text/phone at 555-555-5555. Thanks again! --Brenda Next Level Thank You Message MagicIn addition to the basic message, without writing a full-on manifesto, take the time to add a little more relevant information. This is an excellent opportunity to add more details and value to the interaction. This will also help make you more memorable. Here are a few suggested points to cover:
Here's what the message to the hiring manager might look like: Hi, Peter. Thanks so much for meeting with me earlier this week to discuss the Super Cool Support Manager position with Best Company Ever. It was great talking with you, Paul, and Mary about the support team and this opportunity. Learning about your new knowledge base and help desk ticket prioritization model was great. I’m excited to join an organization committed to documentation and continuous process improvement. As we discussed, here are a few relevant skills I bring to the table:
In addition, here is the link to the article I mentioned entitled “18 Knowledge Base Examples That Get It Right." Chapter 9 in this article covers some of the metrics we were discussing: https://www.helpscout.com/helpu/knowledge-base-examples/ If you have additional questions, please feel free to contact me via email at myemail@gmail.com or by text/phone at 555-555-5555. It was great getting a chance to talk with you—and I hope you have a great time on your fly-fishing trip this weekend! --Brenda Here's what a message to one of your future coworkers, Mary, might look like: Hi, Mary. It was great meeting you earlier this week to discuss the Super Cool Support Manager position with Best Company Ever. I enjoyed talking with you, Paul, and Peter about the support team and this opportunity. My experience working at Not Quite As Cool Company will help me add value to the team. I also hope you have fun on your upcoming trip to Minneapolis. As a fellow coffee lover, I suggest you stop at Dogwood Coffee Company. It’s honestly the best cup of coffee I’ve ever had and well worth the trip. It sounds like you’ll be staying not too far from their Northeast location. Here is the address: https://www.dogwoodcoffee.com/pages/locations If you have additional questions for me (professional or coffee related), feel free to contact me via email at myemail@gmail.com or via text/phone at 555-555-5555. Thanks again! --Brenda Thank You Note TimingI used to quickly send thank you messages right after I completed an interview. That way, the message would arrive in each person's inbox within a half hour after our conversation. Now, I wait until the next day, or even two days, to send the thank you. This puts time between our initial conversation and when they get this "remember me--I exist, and I'm awesome" message. Much like commercials, ads, or billboards remind you of the existence of a product or service you might want, I used my thank you messages as a second touchpoint with that person. Learn More
0 Comments
By Brenda L. Peterson, The Layoff Lady The Challenge: Describing What You DoWhether you're searching for a new role or thinking about your professional development, not having the right words to describe your skillset can hinder your progress. Identifying your career keywords will help you create effective messaging for your LinkedIn profile, resume, conversations with colleagues, and other written communications like email and social media posts. Where To Start: LinkedIn and KeywordsHere is my recommendation for how to begin gathering keywords that align with your chosen profession:
Let me take you through an example. Search for Your Target Job TitleI searched LinkedIn's Jobs section for Business Partner Organizational Development in the United States. From the results, I selected ten currently open positions to review further (because I'm an overachiever like that). Here are those job titles:
Lesson Learned: When you search for a job title, your results will include a variety of titles different companies use. Be sure to review the job description to learn more about what that company expects from that role. The duties for the same job title might vary widely from company to company, as might the terminology they use to describe it. Identifying Skills and KeywordsTotal Number of Different Skills Returned for All Ten Jobs For the 10 jobs I reviewed, 69 different skills were included in the results. For context, if all roles had the exact same skills, this number would be 10. If all of the roles had different skills, this number would be 100. Lesson Learned: Not only will job titles vary across organizations, but what skills they value can also differ. Be sure to review the job description to learn more about what skills the company thinks will help make someone in that role successful. Specific Skills Returned For More Than One Job Several skills came up more than once across those ten jobs. Here is the number of times a specific skill appeared for more than one role:
Lesson Learned: Even if there is not widespread agreement on the terminology used across organizations, some keywords will show up more often. Consider including popular keywords in your skills section on your LinkedIn profile and in your resume. Different Keywords for Similar Skills While specific keywords like "communication" and "problem solving" appeared more than once within the 10 job descriptions, several related terms might be included instead. Here are a few groups of terms that take different approaches to describing similar concepts:
Lesson Learned: When you look at the groupings of keywords, you can see the broader areas where roles like this would operate. Each company may use slightly different terminology regarding the skills that they value. When you talk about the work you do, consider weaving some of these words into your stories. What Do You Think?How do you identify the right keywords to use to describe what you do? Share your thoughts in the comments. Learn More
By Brenda L. Peterson, The Layoff Lady About The Seven Layoff LessonsThrough my seven layoffs and many conversations with others in post-layoff career transition, I have learned seven core lessons:
About Layoff Lesson Seven: Assess, Adapt, and Rise AboveWhen you’re searching for a new job, there are always challenges. Like with any system you put in place to solve a problem, it’s helpful to compare the actions you’ve been taking to your results. It's valuable to review where you are getting stuck during the hiring process and updating what you're doing so you can see more success. Let's look at some of the challenges you might face. Interview Progression IssuesAfter you apply for a job, your goal is to be selected for an interview. That process usually includes an initial phone screen, one or more face-to-face interviews, and then a job offer. Let’s look at possible places you might get stuck and how to evolve your approach.
Additional Job Search ChallengesEven when you have good results with your overall job search and hear back from companies on specific roles, you’ll still face challenges. Let’s look at a few:
You are the CEO of YouAt the end of the day, remember your role as the CEO of You and make a decision that aligns with your overall career and life goals. That might mean adjusting your requirements as your search goes on or holding out for what you really want. You get to decide what matters most to you and change your mind as needed. For The Whole StoryFor all the information on each of the seven lessons pick up a copy of my book Seven Lessons From Seven Layoffs: A Guide. Learn MoreBy Brenda L. Peterson, The Layoff Lady About The Seven Layoff LessonsThrough my seven layoffs and many conversations with others in post-layoff career transition, I have learned seven core lessons:
About Layoff Lesson Six: Examine Your Energy to Take Control of Your TimeEven when you have a general idea of what needs to happen, sometimes it’s hard to translate higher-level information into specific activities. Sometimes, even when you have a clear sense of your goals and a well-written to-do list, another obstacle remains. Even when you know what your top priorities should be and how urgent those tasks are, you still can't manage to get those crucial things done. How is that even possible? In short, it all comes down to our energy. When life is puttering along as planned, we don’t have to spend undue effort living our everyday lives. Post-layoff, a lot changes. Losing your job upends your life and gives you a whole new set of challenges you simply have to figure out. These problems also come with uncertainty about the future, new complexities in your financial life, and anxiety about how long it might take to get back to something that could be called normal. You are now entering an unplanned phase in your life where you will experience more rejection in a shorter period of time than ever before. All of this change and rejection can take its toll. Managing Your MindsetBe sure to leverage your Realistic Optimist mindset by reminding yourself that good things are coming—as long as you put the work in to get there. While you can accomplish a lot, you’ll never be able to do absolutely everything that may contribute to your success. Instead of setting unrealistic expectations for your ongoing productivity, you need to prioritize where you spend your energy and your time. Leading and Lagging IndicatorsWhen pursuing a big goal, it's important to focus on taking the small steps that will help you achieve your larger goal. Many times, we think of the end goal--for example, an accepted job offer is one of the ultimate measures of job search success. Having a new job is a lagging indicator. That means that it is a big goal that won’t happen for a while and has many contributing factors. Too often, people overfocus on achieving a big goal (lose 50 pounds, write a book, run a marathon) but skip over the smaller steps that build toward that huge goal. This is where leading indicators come in. Leading indicators are all of the tasks you need to complete to position yourself to achieve that bigger goal. Leading indicators are those smaller, checkoffable things you can control. For job searching, those might be applying for three jobs a week, sending LinkedIn connection requests for two people per week, and sending thank you notes after an interview. Consistently doing those leading indicators will help you achieve those lagging indicators. All Hours Are Not Equally ProductiveWhen I’m in career transition, I spend a lot of time writing, applying for jobs, and interacting on LinkedIn. I also tend to rewatch TV shows and movies. Conventional time management would say that I’m wasting a good chunk of my life. In reality, it is not feasible to produce noteworthy results all the time. Achieving at a high level requires preparation and adequate recovery time. That means if I have two video interviews in one day, I will appear to be doing nothing for those couple of hours right afterward. The only way I can knock those interviews out of the park is by managing my energy well. Reflect on Factors Influencing Your EnergyAs you think about how to spend your time, learn about yourself and when you will be the most productive and happiest with each activity. I interact with LinkedIn posts during my first cup of coffee, enjoy afternoon walks, and do yoga at night before bed. There are no absolute right or wrong times for most things, just ones that are a better fit for you. Take time to reflect on your most and least productive times of day. Do you excel in the morning, or do your best work late at night? How much structured time do you need? How much social time do you need? These answers will help you gain a sense of how to get the most out of each day. Energy Builders and PrioritizationPlain and simple, there is not enough time to do everything you could possibly do. Therefore, it’s crucial to prioritize your time. This helps ensure you are doing the highest value activities that get you closer to your goal. Know that saying yes to higher-value activities--like having a job interview or meeting with colleagues--means you’ll have to say no to other activities. If socializing drains you, you may skip a social gathering and rest to recover and prepare for other job-searching tasks. Also remember that energy builders, like resting, walking outdoors, or medication, can help you sustain the energy levels needed to work toward your goal for as long as it takes. For The Whole StoryFor all the information on each of the seven lessons, pick up a copy of my book Seven Lessons From Seven Layoffs: A Guide. Learn MoreBy Brenda L. Peterson, The Layoff Lady About The Seven Layoff LessonsThrough my seven layoffs and many conversations with others in post-layoff career transition, I have learned seven core lessons:
About Layoff Lesson Five: Help People Help YouLife is challenging when nothing out-of-the-ordinary is happening. It's even harder when you're going through an unexpected job change. While I'm a fan of self-reliance, I also know how important it is to find your people and support one another as you go through challenges. You're not weak for needing people. You are strong because you know the value of building and leveraging relationships to help get you through trying times. I have found that people genuinely want to help. In many cases, though, they might not know what you need. Not only is it vital that you seek out help when you need it, but you need to figure out what type of help you need. One Career Transition RevelationHere's something that might surprise you. When you tell people that you're looking for a new job, this is when you will discover that many people don’t know exactly what it is you do for a living. Instead of being taken aback that they don’t know, use this as an opportunity to learn how to tell them what you want and need during your career transition--and it's much more than just a new paying job. Figure Out What Life Help You NeedFirst off, you need to figure the types of life help you might need:
Figure Out What Job Search Help You NeedIn addition, you need to figure the types of job search help you might need:
It Takes a VillageOnce you have a better idea of what you need, make sure you don't expect one person to fill all of these roles. Think about who could help you in each area and reach out to them. Leveraging Your Professional NetworkLinkedIn is my goto tool for building and managing my professional network. It's importan to make sure your LinkedIn profile represents you well, and that you showcase your experience and the value you bring to others, and to a new role. There is also an art (and a process) to asking people in your professional network in a way that is mutually beneficial. For The Whole StoryFor all the information on each of the seven lessons pick up a copy of my book Seven Lessons From Seven Layoffs: A Guide. Learn MoreBy Brenda L. Peterson, The Layoff Lady About The Seven Layoff LessonsThrough my seven layoffs and many conversations with others in post-layoff career transition, I have learned seven core lessons:
About Layoff Lesson Four: Shape and Share Your StoryNow that you’ve determined what you want in your next role, your new challenge is learning to tell your story. This includes telling the overall story of who you are professionally and the value you bring. To this end, you'll use a few key documents to summarize what you do, highlight your core accomplishments, and persuade that employer that they should spend more time learning about you. Your Job Search ToolkitYour job search toolkit is the collection of information you need to showcase your value to a potential employer. Each item in this list helps you share a part of your story during the hiring process.
Your What I Want StatementBased on what you learned during your Structured Soul Searching, the next step is writing a clear and concise “What I Want Statement." This statement can help you as you review job openings and prioritize your applications to those that most closely align with your goals. This statement can also be repurposed when letting other people know what jobs interest you the most. Your Professional SummaryIn addition to your “What I Want” statement, you also need to be able to tell your career story. Your professional summary is that paragraph of quick-hit information that starts to outline who you are, your qualifications, and what you bring to the table as a candidate. This statement can also be repurposed when letting other people know what jobs interest you the most. Your Interview AnswersThe same stories you use in your resume to showcase your skills and the results they generate can also become the answer to commonly asked interview questions. Instead of answering with no plan and hoping for the best, you can use a model, like CARL or STAR, to structure your answers and get to your point more quickly. For The Whole StoryFor all the information on each of the seven lessons pick up a copy of my book Seven Lessons From Seven Layoffs: A Guide. Learn MoreBy Brenda L. Peterson, The Layoff Lady About The Seven Layoff LessonsThrough my seven layoffs and many conversations with others in post-layoff career transition, I have learned seven core lessons:
About Layoff Lesson Three: Ask Yourself, “What do I want to be next?”Few people take the time to step back from their work life and think, “Is this really what I want to do?” When you go through an unplanned job change, seize this rare opportunity to revisit your career path. Take time for a little structured soul searching and actively decide what you want both long-term and in your next job. An Opportunity For Self ReflectionWhile it’s hard to take the time to reflect when you’re busy living your life, a layoff means the pause button has just been pushed on your career. This may be your once-in-a-lifetime chance to reassess your current situation and think about what you really want from your work life. What Do You Want To Be?Adults often ask children, "What do you want to be when you grow up?" As an adult, especially in a time of transition, it's valuable to pause and ask yourself that question once again. Once that good enough job is no more, its an excellent time to dedicate some time to figuring out your longer-term career goals. After you identify what you'd like to ultimately do, it's valuable to answer the question, "What do I want to do next?" Being able to describe the details of your desired next job will help you find the next right role for you. Structured Soul SearchingThe structured soul-searching process involves reflecting on many areas of your life, including what truly matters to you, your natural ways of working, your skills, and your interests. This process includes identifying your personal values, finding out and naming your strengths, gathering information on what you like to do at work, and identifying your desired salary. This process will include connecting with previous coworkers to discuss their observations, reviewing job descriptions for skills that appeal to you, researching compensation information, taking online assessments, and making time for personal reflection. This process will help you establish what type of new role would be the best fit for you at this point in time. Prioritizing What Matters To YouOnce you reflect in a few different ways, it’s time to gather what you’ve learned and use that to put together your preferences list for the job you want. You'll think through your preferences regarding work logistics, salary, benefits, employer characteristics, and the day-to-day job and determine what matters most to you. You can also revisit your target job profile and adjust it as your job search continues. As you move through your job search, you'll learn more about what you really want (and what you really don't want). You'll continue to fine-tune what the right next job for you is so you can focus your job search efforts accordingly. For The Whole StoryFor all the information on each of the seven lessons pick up a copy of my book Seven Lessons From Seven Layoffs: A Guide. Learn Moreby Brenda L. Peterson, The Layoff Lady Insights From An Unemployed Job SeekerAs someone who has been laid off a lot, I have applied for about three bijillion jobs throughout my career. I've become a resume nerd through this whole ordeal. I’m always learning about the best format, writing a punchy introduction, tailoring my resume to each position, and having the right level of detail on my LinkedIn profile. Which leads me to... Insights From A Hiring ManagerOn the other side, I’ve also been a hiring manager searching for new software trainers, learning and development specialists, instructional designers, technical support specialists, and technical writers. As a hiring manager, believe it or not, I very much want you to be the perfect candidate for the position I have open. However, while searching for a new career opportunity is no picnic, being on the other side of hiring is also challenging. Unfortunately, many candidates who apply for a job are either not qualified or represent themselves poorly on a resume. Which brings me to my... Top Five Tips For A Strong Resume
A Secret About Hiring ManagersAs a job candidate, it may often feel like you are at odds with hiring managers, and the companies trying to fill open positions. Want to know the truth? As a hiring manager, I’m really hoping that you are the right candidate for the opening I have. I’m trying like crazy to find just the right person who can do what I need done and who will enjoy working at my company. Each time I come across a resume that includes a great list of skills, but who makes one or more of the mistakes listed above, you're making it harder for me to sell your skills to my boss. Having your resume in a good place makes it easier for me to advocate for you as the right person to fill the available role. Learn More
by Brenda L. Peterson, The Layoff Lady 'Tis The SeasonOf my seven total layoffs, three began with my role being eliminated in the fall and ended with me starting a new job well into the new year. Being in a career transition always has rough patches. Being in a career transition during the holidays—especially the week before Christmas through the first full work week of January—is soul-sucking. I’ve read several articles touting the benefits of job searching during the holidays--and I mean a lot, a lot of them. (No one else will be applying! You’ll get a leg up on other applicants! Tons of people are trying to fill positions before the year's end!) I'm sure somebody somewhere found the role of a lifetime the day after Christmas interviewing with the one HR rep who was out of vacation and stuck working. I am not that person. I'm also not going to make the mistake of trying to be that person ever again. The Hiring Process Takes TimeMy shortest period of post-layoff unemployment was 50 days. In that time, I discovered the opportunity, applied for the role, had a phone screen, interviewed with the hiring manager, met with the hiring manager's boss, had an interview with the team, received an offer, negotiated the offer, waited for the background check, and then started. During this entire process, I had an interview each week. We started talking in mid-March, when no one was on vacation, and there were no major holidays. Holiday Hiring ChallengesNot even considering each organization's busy season, making progress on finding a new job in December is challenging. In addition to whatever year-end tasks need to happen, people are also focusing on holiday parties and family commitments, and sometimes using their vacation so they don't lose it. Unfortunately, focusing on getting people through the hiring process ranks lower on that full priority list. The Darkest Job Search TimeIn my experience, the absolute worst weeks for job searching are the last two weeks in December, with the very first week in January still being very slow. Then, as if by magic, on the first Monday of the first full workweek of the year, the world starts moving again. Those last two weeks in December can be downright brutal if you're trying to continue job searching. Possible referrals will suggest you wait until people are back in the office. The HR person you might manage to talk to is likely the one with the least vacation who is not hiring for the role that interests you most. You may also find that you'll get next to no good news and instead get a lot of long-overdue "we regret to inform you" emails confirming that you did not get that job you applied for several months ago. My Holiday Job Search AdviceHere is my advice to job seekers at the end of the year. Take a break from pounding pavement on your job search, and just breathe. Stop applying for a week or two. This break will do you good. Instead, take some time for you. Go do a few things you enjoy but don't always take the time to do while you are gainfully employed. Go to a noon yoga class. Get together with friends for lunch. Read a novel with no obvious professional development benefit. Go to a matinee. Visit a museum. Take a road trip. Walk around the mall on a weekday. Buy fancy coffee in a café and people watch. Whatever it is, do some things that bring you joy. Just like we all need vacation time to recuperate from our day jobs and be able to do good work, we also need to take a break from a job search so we can have the mental space to regroup. If you want to do something for your job search, revisit what you want in a new role and ensure your goals are still the right ones. Then, you can move forward and have more success in the new year. Learn More
By Brenda L. Peterson, The Layoff Lady What You WantIn a previous article, we discussed the value of knowing what you want, what you don’t want, and what would be okay. As your job search continues, you may adjust what you want as your job search progresses. Main Factors To ConsiderWhen you put together your target job, it is just that: your target. As you compare your target to the job market, you will need to revisit your job priorities. Know that one factor that may influence the type of job you take will be your time in the job market. Your Acceptable Job May Change Over TimeHere is how your job wants and needs may change over time:
You Can Also Stay the CourseConversely, you may be committed to find a job that very closely aligns with your target job. The good news is that you get to decide what role is right for you, and what will make you happy longer term. The bad news is that it may take you longer if you have very specific requirements and less flexibility. In this case, make sure that you think through options for interim income so you are able to support yourself as you find a role that meets your requirements. Learn More
|
Just get laid off?
Click here for info on what to do first. Author7-time layoff survivor Brenda L. Peterson, The Layoff Lady, waxes poetic on layoffs, job transitions, & career resilience. Buy The Book!Were you recently laid off from your job and need a roadmap for what's next? Pick up a copy of my book, Seven Lessons From Seven Layoffs: A Guide!
Categories
All
Archives
April 2024
|